At the least, poorly written letters, memos, and e-mail message waste time and cause miscommunication. At worst, they are not read at all. This workshop will teach participants to organize and write strong, action-oriented business correspondence to get the reader's attention and the desired results.

Key Points

Analyze your audience and define your purpose

Effectively organize your ideas and information

Choose the appropriate tone and style

Write strong opening and closing paragraphs

Reduce rambling and get to the point right away

Use format and type to emphasize your main ideas

Revise and edit for overall organization and coherence