Northwestern Events Calendar

Aug
1
2014

HRD960-Crucial Conversations

CANCELLED

recurring see all events in this series

When: Friday, August 1, 2014
9:00 AM - 4:00 PM CT

Where: Wieboldt Hall North Entrance, 262, 339 E Chicago Ave, Chicago, IL 60611 map it

Audience: Faculty/Staff - Student - Public - Post Docs/Docs - Graduate Students

Cost: NU Employees $525; Non NU Registrants $1,195

Contact: Learning & Organization Development   (847) 467-5081

Group: Office of Human Resources | Talent Development & Well-being

Category: Training

Description:

To register, click the "More Info" link above

Crucial conversations take place every day in our work. You know the type -- conversations where there are high stakes, differences of opinion, and strong emotion. The difference between mediocre and top performance lies not in strategies, hardware, or even in processes, but in how people handle those difficult conversations. At the heart of all problems in a team or organization are conversations that are either not being handled, or not being handled well.


Key Points


Identify the conversations that are keeping you from your desired results


Speak persuasively not abrasively, no matter the topic


Make it safe for others to share their honest opinions


Deal with people who either clam up or blow up


Gain control of your own emotional responses


Disagree without being disagreeable


Influence without exerting force


Improve teamwork, productivity and effectiveness


This practical and powerful two-day workshop is based upon a top-ten best-selling business book, Crucial Conversations.

More Info Add to Calendar

Add Event To My Group:

Please sign-in