Northwestern University

Thu 12:00 PM

The Painful Puberty of Physician-Administration Relationships - Eric J. Keller

recurring see all events in this series

When: Thursday, November 2, 2017
12:00 PM - 12:45 PM  

Where: Robert H Lurie Medical Research Center, 1st floor, Searle Seminar room, 303 E. Superior, Chicago, IL 60611 map it

Audience: Faculty/Staff - Student - Public - Post Docs/Docs - Graduate Students

Contact: Bryan Morrison   312.503.1927

Group: Medical Humanities & Bioethics Lunchtime Montgomery Lectures

Category: Lectures & Meetings

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The Master of Arts in Medical Humanities and Bioethics Program presents

A Montgomery Lecture


Eric J. Keller, MA
MD Candidate
Member, Center for Bioethics and Medical Humanities
Northwestern University Feinberg School of Medicine

The Painful Puberty of Physician-Administration Relationships in a Growing Healthcare Organization

Healthcare in the United States is increasingly delivered by large healthcare organizations, bringing together clinicians, healthcare administrators, and hybrid physician-administrators. Numerous op-ed pieces and scarce studies suggest that both administrators and physicians have struggled to collaborate and, at times, feel their goals are contradictory.
Despite various administrative efforts, including the creation of a physician engagement committee, physician engagement scores at a large academic healthcare system have remained relatively low. In response, I was asked to perform an in-depth analysis of semi-structured interviews with 40 administrators and physicians across all levels (practice managers to presidents) and specialties (colorectal surgeons to pathologists) about their roles and views of physician-administration relationships. The preliminary results revealed a dramatic disconnect between these groups that varied in interesting​ ways across various healthcare areas.

During the talk, I will propose my hypothesis regarding what drives this disconnect and what could be done to lessen it.

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