Designing What's Next: Alumni Insights on Human-Centered Work and the Use of AI

What does it actually look like to use design thinking and AI in the real world? Join us for an intimate conversation with three accomplished alumni who are doing exactly that — leading human-centered change at some of the world's most recognized organizations.

Together, our panelists will reflect on the design mindsets and tools that have shaped their leadership, the real challenges of integrating AI into organizational practice, and what they wish they'd known when starting out. 

You'll hear them discuss: 

- The design tenets and mindsets that have mattered most in their careers 
- Specific tools and tactics they rely on day-to-day 
- How AI is — and isn't — being integrated into their work 
- Stories from the field that bring it all to life 

Whether you're a current student, prospective applicant, or simply curious about where design thinking and AI intersect in practice, this is a conversation you won't want to miss. 

About Our Panelists

Our panelists bring perspectives from across industries and programs: 

- Jayne Glick (MSLOC, 2024) is Manager of Design Operations at McDonald's, where she enables a team of 60+ designers, researchers, and UX writers shaping digital experiences for crew and customers worldwide. 

- Mark Fox (Designing for Organizational Effectiveness Certificate, 2018) is Senior Manager of Capability at PepsiCo, where he has led the development and launch of the organization’s first generative AI chatbot for Knowledge Management. 

- Sarah Moore (MSLOC, 2017) is Director of Innovation Experiences & Engagement for Digital Transformation at Duke Energy, where she co-founded Lighthouse — an initiative driving operational efficiency and human-centered cultural change in support of Duke Energy's net zero mission.

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